Your cart is currently empty!
Privacy Policy
Effective Date: September 5, 2026
This Privacy Policy governs how GREEN LIGHT ACCESSORIES LIMITED (referred to as “we”, “us”, or “our”) operating the website www.greenlightaccs.com, collects, uses, discloses, and protects the personal information you provide when you visit our platform, browse our curated range of outdoor small gear, make purchases, or interact with our services in any capacity. We are committed to upholding the highest standards of data protection, aligning our practices with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable global privacy regulations, to ensure that your personal data remains secure, respected, and managed with full transparency at every step of your journey with us.
1. About Us
We are GREEN LIGHT ACCESSORIES LIMITED, a company dedicated to crafting practical, sustainable, field-tested outdoor small parts that fit seamlessly into your hikes, camps, and casual outdoor trips without adding unnecessary bulk to your pack. Our registered and operational contact details are as follows:
- Contact Address: 1 Kings Avenue, London, United Kingdom, N21 3NA
- Contact Email: zelqyn@greenlightaccs.com
- Contact Telephone: +44 (20) 8882 9103
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, you can reach out to our dedicated data protection team at any time via the contact channels listed above, and we will respond to your inquiry within 7 business days.
2. What Information We Collect From You
We only collect information that is necessary to deliver our high-quality outdoor gear shopping experience to you, and we never gather unnecessary personal data without your explicit consent. The categories of information we may process include:
2.1 Information You Provide Directly to Us
When you create a store account, place an order, subscribe to our product update notifications, submit a customer support request, or interact with our website features, you may voluntarily share the following information:
- Full name, billing and delivery address, and postcode, to ensure your ordered carabiners, collapsible buckets, foldable cups, and other outdoor essentials are dispatched accurately to your intended location
- Contact details including email address and phone number, so we can send you order confirmation, shipping tracking updates, and resolve any delivery-related issues in a timely manner
- Payment information such as payment card details or preferred payment method credentials, which are processed through PCI DSS compliant third-party payment processors to ensure zero unauthorized access to your financial data
- Account credentials including your username and password, to secure your personal store account and enable you to view order history, save favourite outdoor products, and manage your shopping cart
- Voluntarily shared information such as product reviews, feedback on our field-tested outdoor gear, participation in our promotional offer claims, or content you submit through our website contact forms
- Pet-related information you may optionally share when purchasing our Large Collapsible Silicone Water Bowl For Dogs, to help us provide tailored product use tips for your adventures with your companion animal
2.2 Information We Collect Automatically When You Visit Our Website
As you browse our collection of outdoor small gear at www.greenlightaccs.com, we automatically gather certain technical and usage information to improve your browsing experience:
- Device information including your IP address, browser type and version, operating system, device type and unique device identifiers, to ensure our website loads correctly on all your devices whether you are shopping from your home desktop or mobile phone while planning your next hiking trip
- Usage data including pages you visit, products you view (such as our Locking Screw Gate Carabiner, Collapsible Silicone Camping Cup, or Insulated Folding Water Storage Bag), time spent on our site, click stream patterns, and search queries you submit on our platform, to help us curate better product recommendations that match your outdoor activity needs
- Cookie and similar tracking technology data, as outlined in further detail in Section 7 of this policy, to remember your cart contents, save your preferred currency settings, and keep you logged into your account during your return visits
2.3 Information We Receive From Third Parties
In limited circumstances, we may receive supplementary information about you from trusted third parties to enhance our service delivery, including:
- Address verification services, to confirm the accuracy of your submitted delivery address and prevent failed deliveries for your outdoor gear orders
- Payment processing providers, who share minimal transaction confirmation data with us to validate that your order payment has been successfully completed
- Social media platforms, if you choose to link your account on platforms such as Instagram or Facebook to your GREEN LIGHT ACCESSORIES store account, granting us permission to access your public profile name and photo for account personalization purposes
3. How We Use Your Personal Information
We process your personal data only for legitimate, clearly stated purposes that align with delivering a secure, seamless, and satisfying shopping experience for our community of everyday adventurers. The core purposes of processing your information include:
- Order Fulfilment and Transaction Management: To process, validate, and dispatch your orders for our full range of outdoor essentials, verify your payment details, arrange delivery with our trusted logistics partners, send you real-time shipping tracking updates, and process any returns or exchanges in line with our published Refund and Returns Policy. This processing is necessary for the performance of the sales contract you enter into with us when you add items to your cart and complete checkout.
- Website Functionality and User Experience Optimization: To maintain the normal operation of www.greenlightaccs.com, remember your saved shopping cart contents including your selected carabiners, foldable cups, and collapsible buckets, customize product displays to highlight items relevant to your interests (such as tactical gear for survival camping, or kid-friendly outdoor accessories for family picnic trips), and resolve any technical issues you encounter during your browsing session.
- Customer Support and Query Resolution: To respond to your questions about product specifications, material durability of our outdoor gear, order status, warranty coverage, or any other concerns you submit via our contact page, phone, or email, ensuring you have all the information you need to pick the perfect lightweight, pack-friendly outdoor small parts for your adventures.
- Security and Fraud Prevention: To protect our website, your personal account, and our transaction systems from unauthorized access, data breaches, fraudulent payment attempts, and other malicious activities. This processing serves our legitimate interest in maintaining a safe, trustworthy e-commerce platform for all our adventurer customers.
- Legal Compliance: To fulfil our legal obligations under applicable tax regulations, consumer protection laws, customs declaration requirements for international shipments, and regulatory reporting mandates that apply to our operations as an e-commerce retailer based in the United Kingdom.
- Optional Promotional Communications: With your explicit, opt-in consent, we may send you email notifications about our newly launched outdoor essentials, limited-time discount offers, new product field test results, and exclusive deals for our best-selling items such as our Heavy Duty Aluminum D Ring Carabiner or Titanium Folding Handle Camping Mug. You can opt out of these marketing communications at any time, free of charge, by clicking the unsubscribe link at the bottom of every promotional email, or updating your notification preferences in your store account settings.
- Product and Service Improvement: To conduct anonymized, aggregated analysis of customer usage trends, to identify which outdoor gear categories are most popular for different activities (such as night camping, maritime boat cleaning, ultralight backpacking, or kids beach play), refine our product curation process, and develop new practical, sustainable accessories that fit seamlessly into your outdoor trips without unnecessary overcomplicated designs or overpriced markup.
We will never use your personal data for purposes that are incompatible with the purposes outlined in this Privacy Policy, without notifying you and obtaining your explicit prior consent where required by applicable law.
4. How We Share Your Personal Information
We never sell, rent, or lease your personal information to third parties for their own marketing purposes. We only share your data with strictly vetted third parties when it is necessary to deliver our services to you, under the following limited circumstances:
- Trusted Service Providers: We share necessary information with our carefully selected third-party partners who perform critical functions on our behalf, including PCI compliant payment processors, logistics and delivery companies that ship your outdoor gear to your address, cloud hosting providers that securely store our website and order data, and IT support teams that maintain our platform security. All these partners are bound by strict data protection agreements that require them to safeguard your personal data, and prohibit them from using your information for any purposes other than the explicit tasks they are contracted to complete for us.
- Legal and Regulatory Authorities: We may disclose your personal information if we are required to do so by valid court order, government regulatory request, or to comply with our legal obligations, protect the safety of our customers, our staff, or the general public, or defend against legal claims related to our website or product operations.
- Business Transfer Scenarios: In the event of a future merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred to the acquiring entity, who will continue to process your personal data in alignment with the terms of this Privacy Policy, and notify you of any material changes to data handling practices before they take effect.
- Consented Disclosures: We may share your data with additional third parties only when you have given us explicit, written consent to do so for a specific purpose that you have clearly agreed to.
5. International Data Transfers
As a UK-based company, we primarily store and process all your personal data on servers located within the United Kingdom and the European Economic Area (EEA). In rare cases where we may need to transfer your data to a country outside of the UK and EEA, we will ensure that adequate safeguards are in place to protect your data rights, including using UK GDPR approved Standard Contractual Clauses, verifying that the recipient country has an official data protection adequacy determination from the UK government, or implementing other legally compliant mechanisms to ensure your personal information remains protected to the same high standard as required under UK data protection law. If you wish to receive a copy of the specific safeguards we use for any international data transfers, you can contact us via the contact details provided in Section 1 of this policy.
6. Data Retention Period
We will only retain your personal information for as long as it is strictly necessary to fulfil the purposes for which we originally collected it. Specifically:
- We retain order-related data (including your name, delivery address, payment transaction records, and order details) for a period of 7 years after your order is completed, to comply with UK tax regulations, consumer warranty obligations, and legal claim limitation periods.
- If you create a store account with us, we retain your account personal information for as long as your account remains active, or as needed to provide you with our account features. You may request to delete your account at any time, and we will permanently remove all your associated personal data within 30 days, except for information we are legally required to retain for regulatory, tax, or dispute resolution purposes.
- We retain marketing communication subscription records until you choose to opt out of our promotional notifications, after which we will immediately remove your email address from our marketing mailing list.
- Anonymized, aggregated usage data that can no longer be linked back to an identifiable individual may be retained indefinitely for product trend analysis and long-term business improvement purposes.
After the applicable retention period expires, we will securely delete or irreversibly anonymize your personal information to ensure it can no longer be associated with you.
7. Cookies and Tracking Technologies
Our website www.greenlightaccs.com uses cookies and similar small tracking files to distinguish you from other visitors to our platform, enhance your browsing experience, and analyze how our website is being used. The types of cookies we use are:
- Strictly Necessary Cookies: These cookies are essential to enable core functionality of our website, such as keeping you logged in, remembering your shopping cart contents as you browse our different carabiner, collapsible bucket, and foldable cup product pages, and allowing you to proceed through the checkout process. These cookies do not store any personally identifiable sensitive information, and they cannot be disabled in our systems, as the website cannot function properly without them.
- Performance Cookies: These cookies collect anonymous aggregated information about how visitors use our website, such as which pages are visited most often, and if users encounter error messages while navigating the site. All data collected by these cookies is anonymized, and is only used to help us improve how our website operates, to ensure you can find your desired outdoor gear quickly and easily.
- Functional Cookies: These cookies are used to remember your preferences when you return to our website, such as your preferred currency, saved delivery address, and custom settings for your account, to deliver a more personalized browsing experience without requiring you to re-enter all your preferences every time you visit.
- Targeting Cookies: With your separate explicit consent, we may use these cookies to deliver relevant product advertisement content to you on third-party partner platforms, highlighting our new outdoor essentials, best-selling picks, and special offers that align with your past browsing interests on our website.
You can manage your cookie preferences at any time through the cookie settings banner displayed when you first visit our website, or adjust your browser settings to block or delete cookies. Please note that disabling certain strictly necessary cookies may impact the normal functionality of our website, and prevent you from being able to complete purchases or access your store account.
8. Your Data Protection Rights
Under the UK GDPR and applicable UK data protection law, you hold a comprehensive set of rights over your personal information that we respect and uphold at all times. These rights include:
- Right of Access: You have the right to request a free copy of all the personal data we hold about you, alongside a detailed description of how we process that information. We will provide this information to you within one month of receiving your verified request.
- Right to Rectification: If you find that any of the personal data we hold about you is inaccurate, incomplete, or out of date (such as an old delivery address, or incorrect phone number), you have the right to request that we correct this information immediately, to avoid any issues with future order deliveries.
- Right to Erasure (“Right to be Forgotten”): Under specific circumstances, such as when your personal data is no longer necessary for the original purposes we collected it for, you withdraw your consent for processing, or we are no longer legally required to retain your data, you have the right to request that we erase all your personal information from our systems completely.
- Right to Restriction of Processing: You have the right to request that we temporarily pause processing of your personal data in scenarios where you contest the accuracy of the data, you believe our processing is unlawful, we no longer need the data for our processing purposes but you require it for legal claim establishment, or you have objected to our legitimate interest based processing while we verify our legal grounds for processing.
- Right to Data Portability: You have the right to request that we provide all the personal data you have directly provided to us, in a structured, machine-readable, commonly used format, so that you can transfer this data to another service provider easily if you wish.
- Right to Object: You have the right to object to our processing of your personal data that is based on our legitimate business interests, at any time, on grounds related to your particular situation. We will stop processing your data unless we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, and interests, or the processing is required for the establishment, exercise, or defence of legal claims. You also have an absolute right to object to our use of your personal data for direct marketing purposes, at no cost to you.
- Right to Withdraw Consent: For any processing activity that you previously provided explicit consent for (such as receiving our marketing emails), you have the full right to withdraw that consent at any time, without affecting the lawfulness of processing that was carried out before your consent was withdrawn.
- Right to Lodge a Complaint: If you are not satisfied with how we have handled your personal data or responded to any of your privacy-related requests, you have the right to submit a formal complaint to the UK Information Commissioner’s Office (ICO), the national data protection supervisory authority in the United Kingdom.
To exercise any of these rights, you may submit your request to us via email at zelqyn@greenlightaccs.com, or send a written request to our physical address at 1 Kings Avenue, London, United Kingdom, N21 3NA. We will verify your identity using your registered account email or order number before processing your request, to ensure no unauthorized individual can access or modify your personal data. We will not charge any administrative fee for legitimate, non-excessive data rights requests, and will complete our response within the legally required one-month timeframe.
9. Children’s Privacy
Our website www.greenlightaccs.com is not intended for use by individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16 years old. If we discover that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will immediately take steps to delete that information permanently from all our systems. If you believe that we may have collected personal information from a child under 16, please contact us immediately using our provided contact details so that we can resolve the issue promptly.
10. Data Security
We implement robust, industry-standard technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, destruction, disclosure, or misuse. These safeguards include end-to-end 256-bit SSL encryption for all data transmitted between your browser and our website during your shopping journey, encrypted storage for all sensitive payment and personal data, regular independent security audits of our server infrastructure, role-based access controls that restrict employee access to your personal data only to the extent required to perform their job duties (such as processing your order or responding to your customer support query), and staff data protection training programs to ensure all our team members understand their obligations to safeguard your personal information. While no online data transmission or electronic storage system can be guaranteed to be 100% secure, we continuously update and improve our security protocols to minimize all possible risks to your personal data, aligned with global best practices for e-commerce data protection.
11. Links to Third-Party Websites
Our website may occasionally contain hyperlinks to external third-party websites, such as partner product review platforms, social media sharing pages, or complementary outdoor activity guide sites that we believe may be of interest to our customers. Please note that once you click on an external link and leave www.greenlightaccs.com, we do not have any control over the content, operations, and privacy practices of that third-party website. This Privacy Policy only applies to data collected on our own platform, and we hold no responsibility or liability for the data handling policies of any external third-party sites. We strongly recommend that you review the privacy policy of every website you visit before submitting any of your personal information.
12. Changes to This Privacy Policy
We may periodically update and revise this Privacy Policy to reflect changes in our business operations, new regulatory requirements, or improvements we make to our website features and data handling practices. When we make material changes to this policy, we will update the “Effective Date” listed at the top of this page, and post a prominent notification on the homepage of www.greenlightaccs.com to inform you of the upcoming revisions at least 14 days before the changes come into effect. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your personal data. Your continued use of our website and placement of orders after the revised policy takes effect will be considered as your acceptance of the updated terms of this Privacy Policy.
13. Contact Information for Privacy Inquiries
If you have any questions, comments, concerns, or formal requests related to this Privacy Policy, our data processing practices, or your personal data rights, please do not hesitate to reach out to us at:
- Mailing Address: GREEN LIGHT ACCESSORIES LIMITED, 1 Kings Avenue, London, United Kingdom, N21 3NA
- Email Address: zelqyn@greenlightaccs.com
- Telephone Number: +44 (20) 8882 9103
Our dedicated privacy team will respond to your inquiry promptly, and work with you to resolve any issues to your full satisfaction, to ensure your shopping experience with GREEN LIGHT ACCESSORIES is not only supported by durable, pack-friendly, fairly priced outdoor gear you can trust, but also backed by full transparency and respect for your personal privacy at every step of your adventures.